GET /v1/usage shows the current period, what is used and what is left.
The Free plan’s 50 SMS are a once-off after card verification; when they are used, further SMS need a wallet top-up or a paid plan. Annual billing gives two months free. Transactional and marketing SMS cost the same per segment. Included SMS apply to South African numbers; other countries are charged from your wallet at that country’s rate.
Entitlements by plan
On every plan, an organisation without a verified domain can send 100 live emails in total from
onboarding@sendbaze.com to its own addresses; see send before your domain is verified.
Message bodies are redacted after 30 days on every plan. The pricing page has add-ons and SMS packs.
Pay as you go and the wallet
- Minimum top-up R100 by card or EFT. Top-ups of R1,000 or more earn 5% bonus rand, R5,000 or more 10%.
- A balance is valid for 12 months from your last top-up. SMS packs are valid for 12 months from purchase.
- Optional auto top-up refills the wallet when it falls below a threshold you set.
- On a plan, the same wallet pays overage before your saved card is charged.
When an allowance is used up
Sends are covered in this order: included plan allowance, then wallet balance, then postpaid overage at your plan’s rate (plans with a saved card, within your spend cap). Otherwise the send is rejected before anything is queued, so nothing is lost silently:
You get an email and a dashboard banner at 50%, 80% and 100% of any allowance, and the customer webhook events
usage.threshold, credits.low, billing.payment_failed and plan.limit_reached. Test keys never count against an allowance or the wallet.